CAS Support Services
CAS Support Services is made up of a group of highly trained specialists with deep
business process knowledge and technical expertise always ready to provide the knowledge
and resources you need, when you need them, regardless of your location. Our team
of experts is here to actively support you and solve any challenge that may occur
throughout the lifecycle of the application.
Whatever your requirements, we offer a variety of support levels to match your needs,
including:
- CAS Standard Support
Comprehensive support for the core CAS application.
- CAS Enterprise Support
Complete support for any company-specific enhancements, and/or total administration
and application support for your CAS solution.
Global Support
The backbone of CAS Support Services is at CAS headquarters in Kaiserslautern, Germany,
where support specialists work side-by-side with the CAS product development team.
Global Support teams are also located in Asia-Pacific and the United States, ready
to respond to your needs with comprehensive and consistently gratifying customer
support.
Expert Guidance
Access an extensive knowledgebase, get answers from CAS Experts, and exchange solutions
with the others. CAS Technet Portal, where we share technical best practices, tools,
and fixes with our active and growing community, is open to customers and partners
24 hours a day, 7 days a week.
Want to learn more? Contact the CAS location nearest
you.
