Customer Relationship Management | Trade Promotion Optimization

Services

Overview

Consulting

Training

Support

Overview • Consumer Products Expertise • How We Work Together

CAS Global Services

At CAS, we believe we have a fundamental responsibility to help our customers realize the business value they envisioned when they chose to invest in our products. Leveraging over two decades of Consumer Products experience and enterprise software expertise, CAS Global Services brings together our best practices, methodologies, and award-winning solutions with seasoned consulting, training, and support resources to help you speed implementation time, drive business results, and enhance predictability throughout the entire project lifecycle.

See how CAS helps R.J. Reynolds streamline Retail Execution.

Consumer Products Expertise

Since 1985, CAS has focused exclusively on serving the Consumer Products industry, giving us a deep understanding of its business processes. CAS employees possess a combination of deep industry expertise, coupled with an intimate knowledge of the unique processes, trends, and challenges that face your organization. This unmatched expertise allows us to deploy highly configurable business solutions that not only support your processes, but also integrate across your entire enterprise.

See how CAS helps Lion Nathan simplify Trade Promotion Management.

How We Work Together

We are driven by an exceptional partnering philosophy – we are focused on building long-term relationships that help our customers build and empower their global brands. We believe that effective and consistent communication combined with our deep Consumer Products expertise enables us to deliver insight, strategy, and efficiencies to your organization throughout implementation, training, and support.

See how CAS helped Electrolux win with Customer Management

Pro²

The CAS Pro² business process modeler incorporates our extensive Consumer Products experience to help you gain valuable insights into industry leading practices in the areas of Trade Promotion Management & Optimization, Retail Execution, and Customer Service. Constantly evolving, based on process changes and improvements in the CP market landscape, Pro² serves as a Consulting & Documentation Tool to streamline your implementation.

Consulting

With over 200 successful implementations, CAS Global Services is comprised of experienced, certified consultants who possess deep functional, technical and industry expertise. We employ a unique, collaborative approach to help you achieve tangible, impactful results, in scope and on time – a true competitive advantage. Our best practice methodology is designed to reduce costs, mitigate risk, and accelerate the delivery of solutions tailored to your needs. CAS Global Services has a passion for customer success, and to deliver with speed, precision and results.

Training

CAS has regularly demonstrated to its customers that an investment in Training presents perhaps the most profound return on investment of their entire expenditure on enterprise software.

A comprehensive Training program helps to speed end-user adoption, shows them how to use our products effectively, minimizes the dependency on external resources, minimizes the reliance on ongoing support, maximizes end-user and customer satisfaction, and minimizing the cost of implementation and total cost of ownership (TCO).

Whether you are a systems administrator, technical end user, business end user, or management, you’ll receive expert help and a complete training program customized for your user role.

Support

CAS customers are leading global enterprises, and our products are uniquely capable of scaling in accordance with their needs. Our global support capabilities provide a consistent customer experience in each of our major theaters of operation. A group of highly trained specialists with deep business process knowledge and technical expertise, CAS Support Services is ready to provide the knowledge and resources you need, when you need them. Our global team of experts actively supports you throughout the lifecycle of the application, 24 hours a day, 7 days a week.

Want to learn more? Contact the CAS location nearest you.